Privacy Policy

At The Megatower Booking Website, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations. By using our website and booking with us, you consent to the practices described below.

Information We Collect

When you inquire, reserve, or book with us, we may collect:

• Personal Information: Full name, email address, phone number, and residential address

• Booking Information: Check-in and check-out dates, number of guests, special requests, and vehicle details (for parking arrangements)

• Payment Information: GCash or bank details necessary to process payments

• Verification: A valid government-issued ID for guest identification and security purposes

• Website Data: Cookies and browsing analytics to improve user experience

Use of Your Information

Your personal data is collected and used for the following purposes:

• To confirm and process your booking or inquiry

• To communicate with you about your stay

• To facilitate parking and special guest requests

• To comply with lawful and regulatory requirements

• To enhance and personalize your overall guest experience

Information Sharing

We respect your privacy and do not sell or trade your personal data. Information may only be shared when:

• Required to complete payments through secure payment processors

• Necessary to comply with legal obligations, court orders, or government regulations

• Needed to protect the safety, rights, and property of our guests, staff, and business

Data Protection & Retention

We implement organizational, physical, and technical security measures to protect your data, including encryption, firewalls, and secure servers.

• Personal data is retained only as long as necessary to fulfill bookings, inquiries, or legal obligations.

• Once the purpose has been served, your data will be securely disposed of in accordance with the law.

Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the right to:

• Be informed of how your data is collected and processed

• Access the personal data we hold about you

• Request corrections to inaccurate or outdated information

• Withdraw consent or request deletion of your personal data (subject to legal and contractual obligations)

• File a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated

To exercise these rights, you may contact us through the details provided on our website.

Consent

By using our website, making inquiries, or booking with us, you signify your consent to this Privacy Policy and agree to the collection and use of your personal data as described herein.